TCG Privacy Policy
This privacy policy sets out how TCG uses your personal information. TCG believes that any personal information you provide must be treated confidentially and used responsibly as your right to privacy in important to us.
What information does TCG collect?
When you use this website, please note that we may record which sections of the website you have viewed plus information about your computer, such as, for example, your IP address, your network location, the browser that you use etc. We do this by using cookies.
If you submit information through our website, anything you do on the site and any information about you and/or your company may be recorded on our systems. We may, for example, ask you to provide the following information contact us such as your name, email address, comments/questions etc. We may also collect personal information from when we enter into other correspondence with you.
What we do with the information we collect?
We use this information for a variety of reasons. The main reason we use this information is to provide you with the website and our products and services (whether available via the website or offline). We also use the information for:
- internal record keeping;
- product, service and website development;
- responding to your queries;
- market research; and
- marketing our own services to you.
Marketing
We may send you information about TCG’s services or related information by email, regular mail or telephone, unless you have asked us not to do so.
If you are a customer of ours or you have previously asked us for information on our services, then we may send you information by email. You can unsubscribe at any time by advising us.
We do not give your personal information to any third parties for their own marketing purposes without your express permission.
If at any time you do not want your information used for direct marketing purposes please contact us at info@tcg.uk.com. However, please note that we may send out periodic emails, to, for example, inform you of a technical service or security issues relating to a service you have requested or purchased, or confirming your request or purchase of a service. You will not be able to choose to unsubscribe from these communications, as they are considered an essential part of the service you have chosen.
Who do we share this information with?
We may share your personal information with organisations who act on our behalf but they will only use the information to provide our services. However, any third party that we may share your information with must act in accordance with our instructions. We may also share your personal information with a purchaser or potential purchaser of our business.
In certain instances, we may be required to disclose your personal information to comply with any legal or regulatory requirement or because we are required to do so by a court or other regulatory body.
How can you get copies of or amend the information we have collected from you?
You can ask us for details of the personal information that we hold from you in terms of data protection laws. If you would like a copy of the information held about you please write to us FAO the Data Officer at Info@tcg.uk.com.
If you think that any of the information that we have about you is incorrect or incomplete, please email us as soon as possible so that it can be updated.
Security
In order to prevent any unauthorised access or disclosure of your personal data, TCG has implemented suitable physical and electronic measures and procedures to secure and ensure that that the data that is collected from you, is kept safe. This notwithstanding, we are unable to guarantee the security of any personal information from third party ‘hackers’ that illegally obtain this information.
Links to third party websites
Our website may sometimes include links to third party websites which are outside our control. Once you have left our website/marketing email message, we cannot be held responsible for the content of other websites or the protection and privacy of any information which you provide to those websites. You should exercise caution and look at the privacy statement applicable to the website in question.